Community partners are offering free internet access to families, for a limited time. The information below is based on news reports from the companies:
Spectrum/Charter Communications: Families without internet will be able to get the service at no cost for 60 days from Charter Communications/Spectrum. Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. The service won't be free after 60 days. Customers will have to notify the company to cancel the service to avoid regular pricing. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households.
Comcast/Xfinity: New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward. The company also shared that it will not disconnect a customer’s internet service or assess late fees if they contact the company that they can’t pay their bills during this period. To sign up, applicants can visit www.internetessentials.com or call 855-846-8376 for English and 855-765-6995 for Spanish.